Privacy Policy
Effective Date: 07/05/2025
At Triam Group ("we", "us", or "our"), your privacy is a top priority. This Privacy Policy outlines how we collect, use, disclose, store, and safeguard your personal data when you interact with our website (www.asktriam.com), communicate with us via email or other channels, or engage our professional services. We are committed to ensuring that your personal information is protected and handled in accordance with applicable data protection laws, including the UAE Personal Data Protection Law (PDPL), the General Data Protection Regulation (GDPR) (where applicable), and other relevant frameworks. This Policy applies to all individuals and entities who access or use our website or services.
Collection of Personal Data
We may collect personal information that you voluntarily provide to us, including but not limited to your name, email address, phone number, company name, and details related to your business inquiry. This information is typically collected through our website contact forms, email correspondence, WhatsApp communications, LinkedIn messages, in-person meetings, and onboarding documentation. Additionally, we may collect certain technical information automatically when you interact with our website, such as your IP address, browser type, device information, referring website, pages visited, and the time spent on our website. This data is collected through cookies and similar technologies to enhance user experience and improve our services. We also collect business-related information from clients and prospective clients, such as company incorporation details, UBO documentation, contracts, compliance records, and accounting files. This information is processed strictly for service delivery and regulatory compliance.
Use of Personal Data
The personal data we collect is used to facilitate communication, deliver our services effectively, and meet our contractual and legal obligations. We may use your data to respond to your inquiries, perform due diligence, draft and execute service agreements, process transactions, provide regulatory or compliance updates, and support your business objectives. Additionally, we may use your information to improve our website functionality, send marketing communications (where permitted), analyze usage trends, and enhance client relationship management. In cases where legal obligations exist, such as responding to regulatory authorities or complying with anti-money laundering (AML) laws, your information may be processed accordingly. We rely on several legal bases for processing your data, including your explicit consent, the necessity of processing to perform a contract with you, our legitimate business interests, and compliance with legal obligations.
Data Sharing and Disclosure
We do not sell or lease your personal data to third parties. However, we may share your data with trusted service providers who support our operations, such as cloud hosting services, accounting platforms, CRM software providers, and IT support teams, under strict confidentiality agreements. We may also share data with our affiliate entities, auditors, legal advisors, or government authorities if required by law. When sharing data with third parties, we ensure that they are contractually bound to safeguard your information and use it only for specified purposes.
In certain situations, your personal data may be transferred to jurisdictions outside the UAE. When this occurs, we ensure that adequate safeguards are in place, such as data transfer agreements or Standard Contractual Clauses, to protect your data in accordance with applicable law.
Data Retention
We retain personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal, accounting, or reporting requirements. Retention periods vary depending on the nature of the data and the applicable legal or regulatory obligations. Once the data is no longer required, it is securely deleted or anonymized.
Your Rights
You have the right to access the personal data we hold about you, correct any inaccuracies, request erasure in appropriate circumstances, and object to certain types of processing. You may also request that we restrict the processing of your data or provide a copy in a portable format. If you have provided consent for the use of your data (e.g., for marketing communications), you may withdraw that consent at any time without affecting the lawfulness of prior processing. To exercise your rights or raise concerns about how your data is handled, you may contact us using the contact information provided at the end of this policy. We will respond to your request within the timeframe prescribed by applicable laws.
Email Communications
If you contact us via email or subscribe to newsletters or updates, we may retain your email address, name, and message content for communication purposes. Email correspondence may also be used to respond to your inquiries, provide service-related information, or send you regulatory or compliance updates relevant to your business. You may opt out of non-essential communications at any time by following the unsubscribe instructions in our emails or by contacting us directly.
We maintain strict confidentiality standards and ensure that email content is stored securely, and accessed only by authorized personnel.
Website Content and Materials
All content, images, downloadable resources, text, and materials published on our website are the intellectual property of Triam Group or are used under license. The content is provided for general informational purposes only and does not constitute professional advice. While we strive for accuracy, we do not guarantee that all content is current, complete, or error-free. Users are advised to seek appropriate independent advice before relying on any information found on the website. Unauthorized copying, modification, distribution, or commercial use of website materials is strictly prohibited without our prior written consent.
Cookies and Tracking Technologies
Our website uses cookies, web beacons, and similar tracking technologies to improve your browsing experience, analyze website performance, and deliver targeted content or advertisements. Cookies are small text files stored on your device when you visit our website. These may include session cookies (which expire when you close your browser) and persistent cookies (which remain on your device until deleted).
You can manage your cookie preferences through your browser settings. For more information on the types of cookies we use and how to manage them, please refer to our separate [Cookie Policy] (if applicable).
Data Security
We take data protection seriously and implement robust physical, technical, and organizational security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, firewalls, secure access controls, and staff confidentiality training. However, no method of transmission over the Internet or electronic storage is 100% secure, and we cannot guarantee absolute security. Users are encouraged to exercise caution when submitting personal data online.
Children’s Privacy
Our services and website are not intended for individuals under the age of 18. We do not knowingly collect or process personal data from children. If we become aware that we have inadvertently collected such information, we will take appropriate steps to delete it promptly.
Third-Party Links
Our website may include links to third-party websites, services, or platforms that are not operated by Triam Group. We are not responsible for the privacy practices or content of such external websites. Users are encouraged to review the privacy policies of any third-party sites they visit through our links.
Changes to this Privacy Policy
We reserve the right to update or modify this Privacy Policy at any time to reflect changes in legal requirements, business operations, or technology. When we do, the updated version will be posted on our website with a revised "Effective Date." We encourage users to review this policy periodically to stay informed about how we protect your personal information. Continued use of our website or services after such updates constitutes your acceptance of the revised policy.
Contact Information
If you have any questions about this Privacy Policy, or if you wish to exercise your rights or submit a complaint, please contact us at:
Triam Group
Address: 11th Floor, Crystal Tower (Downtown),
Business Bay, Dubai,
United Arab Emirates
Email: rk@asktriam.com
Mobile: +971 563 079615
Web: www.asktriam.com